FAKRO – Roof windows 4 you

As the second largest roof window manufacturer in the world, FAKRO wanted a solution that would allow them to sell their products directly to consumers online.

While the ecommerce site needed to perform in all the usual areas, we also needed to consider the relationship between the client and their existing merchant retailers who already sell the products offline.

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How we did it

We had to start from the very beginning with this project, devising a new brand identity and providing guidance and consultancy throughout the process.

Using ‘mobile first’ thinking to ensure the best viewing experience across all devices, we developed a fully responsive ecommerce website utilising the well-known Magento platform, including:

  • A feature-rich design with an easy-to-use content management system for product and site updates.
  • An innovative stockists section, giving customers the facility to find their nearest FAKRO stockist and choose whether they want to collect their order from that stockist or have it delivered direct to site.
  • Live chat software with a 24 hour online ‘help’ facility
  • Secure hosting solution
  • Ongoing Google AdWords campaign

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The result

The new ecommerce website, www.roofwindows4you.co.uk, has been a great success – while still maintaining the essential relationship between FAKRO and their stockists.

The Adwords campaign has brought an increased month-on-month revenue since launch.